Terms & Conditions
Last updated: 13 Nov 2024
1. Introduction
Welcome to Digital Sampark. These Terms and Conditions govern your use of our website, services, and digital marketing solutions. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.
2. Definitions
- “Company“ refers to Digital Sampark, located at Rayos Business Park, Ground Floor, Office Number-4, C-4, C Block, Sector 63, Noida, Uttar Pradesh 201301.
- “Client“ refers to individuals or businesses using our services.
- “Services“ refers to all digital marketing, branding, and media solutions offered by Digital Sampark.
- “Website“ refers to digitalsampark.com and all associated subdomains.
3. Services
Digital Sampark provides the following services:
- Digital Marketing & Strategy
- Social Media Management
- Search Engine Optimization (SEO)
- Pay-Per-Click Advertising (PPC)
- Content Creation & Marketing
- Branding & Design Services
- Website Development
- Event & Conference Management
4. Client Obligations
By engaging our services, clients agree to:
- Provide accurate and complete information required for service delivery
- Make timely payments as per agreed terms
- Provide necessary access and approvals for campaigns and content
- Comply with all applicable laws and regulations
- Not use our services for any unlawful or unauthorized purpose
5. Payment Terms
Payment terms are specified in individual service agreements. Generally:
- A deposit of 50% is required before project commencement
- Remaining balance is due upon project completion or as per milestone schedule
- Monthly retainer services are billed at the beginning of each month
- Late payments may incur additional charges
- All fees are non-refundable unless otherwise stated
6. Intellectual Property
All content, designs, and materials created by Digital Sampark remain the property of the Company until full payment is received. Upon full payment, clients receive a license to use the deliverables for their intended purpose. The Company retains the right to showcase work in portfolios and case studies unless otherwise agreed.
7. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the course of engagement. This includes business strategies, client data, financial information, and any other sensitive materials. This obligation continues even after the termination of services.
8. Limitation of Liability
Digital Sampark shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services. Our total liability shall not exceed the amount paid by the client for the specific service in question. We do not guarantee specific results from marketing campaigns as outcomes depend on various external factors.
9. Termination
Either party may terminate services with 30 days written notice. Upon termination:
- Client shall pay for all work completed up to the termination date
- Any advance payments for uncompleted work will be refunded on a pro-rata basis
- All client materials and data will be returned or deleted as requested
- Confidentiality obligations remain in effect
10. Website Usage
When using our website, you agree not to:
- Attempt to gain unauthorized access to our systems
- Use automated systems to extract data without permission
- Transmit any harmful code or malware
- Violate any applicable laws or regulations
- Infringe on the intellectual property rights of others
11. Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We are committed to protecting your data in accordance with applicable data protection laws.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
13. Changes to Terms
Digital Sampark reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any changes constitutes acceptance of the modified terms.
14. Contact Information
For questions about these Terms and Conditions, please contact us at:
Digital Sampark
Rayos Business Park, Ground Floor, Office Number-4
C-4, C Block, Sector 63
Noida, Uttar Pradesh 201301
Email: hi@digitalsampark.com
Phone: +91 7836978888